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  Studio Policies

 

 

 





Owner/Director: Linda Rinier

5146 Dorsey Hall Drive
Ellicott City, Maryland 21042
410-992-5155


Registration
Mat/Tower Classes are limited to 9 clients. Registration is required. Complete the Health and Waiver Agreement Form and mail with a check payable to: Pilates Center, Inc. Studio accepts cash or checks only. Payment is required before the start of each session.

Health Form and Waiver Agreement
All clients are required to fill out a Health and Waiver Agreement Form before attending their first class or private session. To save time, you can print and fill out prior to arriving at the studio. All information provided on the form is treated confidentially.
Health and Waiver Agreement Form

Attire
Socks are required. Wear comfortable clothes that you can move and stretch in. If you choose to wear loose-fitting shorts, it is suggested that you wear long ones.

Make-Up Classes
Missed Mat/Tower Classes can be made up in any Mat/Tower Class at your level or lower. Tower make-ups are by availability. Please schedule in advance or CALL to check availability. DO NOT EMAIL.

Mat/Tower make-ups must be completed by the end of the current session. Transfers or extensions cannot be applied to the next session. No exceptions.

Refund Policy
Mat/Tower Class are final; there are no refunds. If you become injured and cannot exercise, you may have your doctor write a note explaining why you cannot continue exercising at this time. A prorated refund may be issued if you are no longer able to exercise. Please consult with the studio owner for more information.

Cancellations for Private Instruction
To avoid being charged, a 24-hour notice is required if you are unable to make your scheduled appointment. If you are late, you will only be granted the remainder of your session. If you reschedule your private session under 24-hours, you will be charged for the missed session. Please understand that we must enforce this policy strictly. Our instructors are compensated on a per-client basis and have made a time commitment to the studio. We thank you for respecting this policy. There are no exceptions.

Class Cards
Private clients are required to purchase a class card prior to their first session. Class cards are the equivalent of a cash voucher. At each visit, the appropriate charges will be subtracted from the balance.

Inclement Weather
For weather-related class delays and cancellations, please call The Pilates Center at 410.992.5155. There will be a message two hours prior to classes if they are cancelled. If there is no announcement, classes will be held as scheduled. Private clients please call your instructor to reschedule.



 
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